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BIOCLINICA - Walk-In Interviews for FRESHERS on 15th & 16th February 2020
Walk-In @ Bioclinica Bangalore on 15th & 16th Feb for Voice Process
Greetings from Bioclinica..!!
As part of our expansion process, we are conducting Freshers Walk-In at our Bangalore Campus.
Walk In Venue:
Bioclinica India Pvt Ltd,
No:18/2 & 18/3, V G Heritage,
Vanivilas Road, Kanakapura,
Basavanagudi, Bengaluru,
Karnataka 560004
Walk-In Timings : from 9.00 AM to 1 PM
Walk-In Date: 15th and 16th Feb 2020
Job Title : Drug Safety Associate - MICC
Years of experience: Freshers
Work Location: Mysore, Karnataka
Shift Timings: US shift (With cab facility)
Education: Bachelor's / Master's in Science / Nursing / Bio-Informatics / Biochemistry / Biomedical / Biotechnology / Clinical Microbiology / Medical Biotechnology / Biological Science / Biomedical Sciences / Biosciences /Life Sciences / Medical Biochemistry / Medical Microbiology / Molecular Biology / Life Sciences / Clinical Research / Biophysics / Medicinal Chemistry / Nuclear Sciences
Essential Duties and Responsibilities:
• Receive and process assigned voicemails
• Update the Voicemail Tracker
• Receive information or inquiry through phone call/email/fax/mail and create a record in Track Wise and IRMS
• Attach product replacement authorization form in Track Wise, if inquiry involves replacement request
• Follow Track Wise Convention guide while handling and managing product complaints.
• Receive information or inquiry through phone call/email/fax/mail and process them in IRMS
• Generate reports related to inquiries received through phone call/email/fax/mail • Enter all the relevant information received through phone calls/email/fax/mail into IRMS
• Enter all the information pertaining to non-significant phone caIIs, emails, faxes for internal tracking and reconciliation
• Responsible for receiving phone calls related to adverse events and for book-in of cases received by all source types (phone call/email/fax/mail) into ARIS-g • Responsible for following good documentation practices while completing AEM form
• Responsible for triaging of case
• Responsible for attaching AEM form or other source documentation to case.
• Use IRMS to create contacts for callers with inquiries related to AE/PC/MI.
• Thorough understanding of use of FAQs and product labeling to answer medical information inquiries
• Thorough understanding of regulatory requirements for safety reporting Other Responsibilities:
• Follow departmental AE workflow procedures
• Closure and deletion of Cases
• Perform any other drug safety related activities as assigned
Specialized Knowledge and Skills:
• Basic competence with medical and therapeutic terminology
• Understanding of Patient Safety regulatory obligation
• Good attention to detail
• Ability to deliver within established timelines
• Fluency in Spoken and written English and excellent comprehension
Communication Skills:
• Excellent written/oral communication
• Strong interpersonal skills required to interact with clients, management, and peers effectively.